Bank Wizard for Bill Payments is Experian Payments' unique service and software solution specifically developed for banks and EBPP* suppliers offering telephone or internet bill payment facilities to their customers. It provides a comprehensive and accurate database of information on UK billers, including card operators, telecommunications companies, utilities and local authorities. Bank Wizard for Bill Payments validates the details of customer bill payments at the point they are first entered by the bill payer and prior to submission to the biller’s bank account.
Online banking is now used by over 13 million people in the UK** and financial services websites are amongst the most popular online category of site visited. As consumer confidence has grown, financial service providers have offered increased levels of online functionality and bill payment facilities have proved popular with customers. However, as online banking users have become more adept, their attention span and “mouse-click” tolerance has reduced. Research shows that one in four users who experience a problem whilst making an online bill payment will simply cease to use the facility.
Bank Wizard for Bill Payments eliminates the problems associated with online bill payments and is being used by many of the most innovative providers of online banking including Nationwide, Egg and Coventry Building Society.
Summary of features
| Comprehensive and accurate database of biller information |
| Full details for all bill brand names and billing categories |
| Reference number validation and format rules |
| Provides accurate Direct Credit sort codes and account numbers |
| Returns biller contact details for paying banks and customer enquiries |
| Hint comments on the position and nature of customer reference numbers |
| Unique Beneficiary Identifier (UBI) enables the unique identification of a biller record, regardless of changes to payment details |
* Electronic Bill Presentment and Payment
**APACS