Experian Payments provides full project lifecycle management from initial consultancy through to implementation and support, underpinned by a strong project management methodology. Our Customer Services team is amongst the most experienced in the payments industry, with expertise in handling complex implementations and providing advice on optimising strategic payment systems.
A dedicated help-desk facility, backed-up by a team of Support specialists ensures that all customers receive a timely and educated response to their queries. In addition we have a team of consultants who provide consultancy, installation, training and project management services.
Experian Payments is unique in having a Data team who sources, validates and manages updates to our product databases. This team consistently and proactively identifies and corroborates changes to data from multiple sources within the payments industry, ensuring that users of Experian Payments solutions benefit from the most comprehensive and accurate information available.